Resume of Ed Henderson

EDUCATION:

• Master of Science in Mechanical Engineering - West Virginia University, May 1989
• Bachelor of Science in Mechanical Engineering - West Virginia University, May 1986
• Post-graduate Technical Training:
  • Sun Solaris System Administration courses
  • TCP/IP Networking
  • CMS/Oracle Database Administration
  • Progress 4GL and Database Administration
  • Microsoft Server Administration
  • Microsoft Exchange Mail Server Administration

TECHNICAL SKILLS:

• Operating Systems: Sun Solaris, Linux, FreeBSD, Microsoft Server 2000/2003, HP HP-UX, IBM AIX, SGI Irix
• Database: PostgreSQL, MySQL, Oracle, Progress, Access, SQL Server
• Programming: HTML/Javascript, Perl, ASP, PHP, UNIX shell, SQL, Visual Basic/.NET, Macromedia products
• Applications: Apache, Squid, IIS, Qmail, Sendmail, Veritas Volume Manager, AutoCAD, Unigraphics, CATIA, SDRC Ideas
• Hardware: Cisco routers, Patton RAS servers, Intel, Sun workstations/servers, Sun Storage Arrays, HP workstations, SGI workstations, IBM workstations
• Networking: Wireless 802.11a/b/g, Ethernet, TCP/IP, Cisco IOS, Firewalls, MS Networking
• Telecom: CAS T1s, ADSL, ISDN PRIs, Private Line circuits, Frame-relay

EMPLOYMENT HISTORY:

1. Henderland Business Consulting, Stoneboro, PA (Mar 2006 - present): Henderland Business Consulting was founded in March 2006. Henderland Business Consulting provides expertise to customers in the following areas: Website Design/Hosting, Internet Technologies, Business Marketing, and Business Development. Responsibilities include IT and Business consulting, website design, network design and installation, and on-site troubleshooting and support.

2. USAtek, Inc., Sandy Lake, PA (Jan 2005 to Feb 2006): Chief Technical Officer for USAtek, a nationwide Internet and Computer service company which is the combined operations of Certainty Tech and Portal Systems Networks, Inc. Responsible for technology vision, new services, vendor management, ISP operations, and customer service. Directly supervised a technical staff of seven employees. Also continued to fulfill most of the responsibilities as Managing Partner of Certainty Tech (listed below) during this time.

3. Certainty Tech (now a div. of USAtek Inc.), Sandy Lake, PA (Sep 2000 to Dec 2004): Managing Partner of Internet and computer services company, Certainty Tech. Served a three county region providing: Internet services, Business IT Services, Computer Sales/Service, and Computer Training. Built and managed all facets of an Internet service provider business - backbone network, sales, customer service, and billing. Responsibilities and achievements included:

• Successful Entrepreneur: Grew business from zero to 2400 Internet customers over 3 year period in a rural region
• Owner and Managing Partner: Full time partner and manager. Managed four full time and three part time employees. Acted as their direct supervisor and provided mentoring to the technicians and staff
• System administration, integration, and programming: Provided setup and support of production Internet servers running Sun Solaris, Linux, FreeBSD, and Windows 2000/2003 servers. Designed, setup, and supported production services: Apache and IIS web servers, Bind DNS servers, Squid caching servers, Qmail and Vpopmail mail server, radius authentication servers, and developed Perl based Web mail solution for Internet customers that matched or exceeded all features of the big ISPs. Also customized and supported ASP and PHP billing systems with SQLserver and PostgreSQL database backends.
• Network Administration: CAS T1's, ISDN PRI's, ADSL, and Private-line circuit provisioning. Network and telecom cabling and installations. Configuration and maintenance of network and telecom equipment. 24x7 support for backbone network.
• Website Design: Built many websites for customers. Primarily HTML/Javascript, PHP, and some ASP.
• Customer Service and ISP Help Desk: Customer care and problem resolution for all facets of the business.
• PC Sales/Service: Supervised and directed repair technicians and their work.

4. Transportek, Inc., Sterling Heights, MI (Jul 1998 to Dec 2002): IT contracting and staffing company for the automotive industry

• Systems Consultant - Transportek contracted consulting services to New Venture Gear (NVG) of Troy, MI. Provided computer-related research, project management, and technical expertise for NVG in their Engineering Services division. Engineering Services Manager relied on my technical expertise and research to make appropriate decisions regarding various system issues. Executed and coordinated projects for all corporate Engineering locations to ensure proper and consistent implementation of technologies. Responsible for overseeing, training, and mentoring the remote System Administrators and provided remote systems support for NVG's UK office. Provided support and programming for a Perl based application used to view Engineering drawings company wide. Successfully telecommuted remotely for NVG from home office in PA with periodic on-sight visits.

5. New Venture Gear, Inc., Troy, MI (Nov 1996 to Jun 1998): Leading drive-train component supplier in the automotive industry

• CAD Systems Administrator - Provided CAD systems support for Engineering Headquarters. Very effective at improving the existing systems and user productivity despite restrictive budgets. Responsibilities as Team Leader included four main areas:
• Systems Administration - supported, maintained, and improved CAD workstations. General system administration of UNIX servers, UNIX and NT workstations, and Windows/PC support.
• Database Administration - Oracle database administration in a UNIX environment. Multi-site implementation of databases. Responsible for support of Oracle application CMS as a PDM solution.
• Data Management coordinated and managed data transfers to suppliers and customers.
• User Support - Unigraphics, CATIA, and SDRC Ideas for Design department and NASTRAN, ANSYS, and Romax for Analysis Group. Provided daily assistance to Design community to ensure optimum efficiency of the designers and their CAD workstations.

6. A. Stucki Company, Div. of Hansen Inc., Pittsburgh, PA (Jul. 1989 to Nov. 1996): Supplier in the railroad industry

• Manager of Information Services (Sep. 1993 to Nov. 1996) - Worked closely with Management to ensure proper use of technology. Provided the necessary technical guidance in all facets of business - Engineering, Finance, and Manufacturing. Responsibilities included:
• System Administration - Sun server and workstation support as well as NT Server and Exchange Mail Servers. A lot of effort dedicated to better integration of PC and UNIX environments. Led initiative to bring all corporate locations to a common server/desktop platform.
• Database Administration - Responsible for support of Progress database application SYMIX - financial/manufacturing software. Helped to develop and implement EDI solution.
• Network Administration - Experience in establishing and managing wide area networking solutions for remote sites. Implemented and managed corporate firewall and Internet connection. Consulted at corporate level with other divisions to provide technology solutions.
• User Support - Supported desktop productivity applications like MS Office. Programmed in Visual BASIC for better integration between applications. Supported AutoCAD and helped to make it the corporate CAD standard. Supported Aries Conceptstation for Research and Development. Provided support and troubleshooting of computer related problems to ensure optimum performance of the users.
• Project Engineer in R&D (Jul. 1989 to Sep. 1993) - Involved in the design of new products and development of existing products from conception to production. Co-inventor of US Patent 5386783.